If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. 2 . One laptop bag OR one briefcase OR one handbag. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. 09042890159 British Airways is back on the hiring road. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. 2011 BA Clubs Regus 450 Bath Road, Longford. BA IT Support Centre As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). This will give you your flight status. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Please visit our Help centre for more support if you have a question about your booking or flight. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. JIDxxS1 will mean you are eligible to the business class allowance. Tell us about something using our online forms. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Please note this number is only available when calling within the UK. Full-time, Part-time . Answer. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Please refer to the FAQ on my.baplc.com for further information. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? The kiosk will tell you what to do next, so please read the screen carefully. Clear All. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. All airports with self-service check-in kiosks. Passengers without bags should proceed to security. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Your booking reference consists of a combination of 6 letters and numbers e.g. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Had a great experience and want to thank someone for it? Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Making staff travel easy and stress-free, like it should be! Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. If you are a small or medium-sized business and would like to earn your company points when your employees travel. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. On Business is our loyalty programme for small to medium sized businesses. Please use the previous link instead. All other airports: If there is a desk signposted for standby travel, go to that desk. Up to 5 11. We'll make sure your comments reach the right person. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Greater London UB7 0EB |. You can also visit the offices located in different parts of our country. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. A free inside look at company reviews and salaries posted anonymously by employees. Sean first joined British Airways in 1998, where he began his career as a financial analyst. AB2CD3. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Flying on a stand-by ticket can be challenging. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Please have your booking reference ready when you call. Welcome to our official Facebook page. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Customer Service Resources Customer Relations postal address If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Use of a safety seat for an infant is not permitted on board for rebate passengers. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Heathrow. Excesses may apply. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Email: pass-issue.1.unit@ba.com Use this form to log in to your account or to create an account for the British Airways executive club. It is headquartered in London, England, near its main hub at Heathrow Airport.. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. This website might use cookies for ads, social media and analytic metrics. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Need to get in touch with British Airways? Please visit our Help centre for more support if you have a question about your booking or flight. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. We're sorry your travel experience with us didn't meet your expectations. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. British Airways employs 26,533 employees. Filter. You can also get in touch with us on Twitter @British_Airways. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. There are plenty of ways to earn British Airways Avios. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. Cloudflare Ray ID: 7a2c63981fec32af Try Social Media "DM via Twitter." Please have your booking reference ready when you call. Greater London UB7 0EB |. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Passengers without a listing will be refused travel. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Contacting British Airways - by phone or otherwise. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Address: www.rsaba.com, Solo Club Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. It shows the number of listings and priority, but not commercial overbookings, etc. Please do not ask any BA staff for an upgrade. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. When will I get a response from Customer Relations? million verified professionals across 35 million companies. There will be no staff travel office in Terminal 3. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Screen Reader users press Enter to select a Filter by category. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. You'll see the most relevant contact details for you if you are logged in to ba.com. How do I check the entry requirements for my destination? Calls cost 2,50p per minute plus your phone companys Access Charge. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. If you have any problems using the site, please check that your e-ticket has been correctly issued. Seat allocation will depend on how you present yourself. Please contact your travel agent directly to discuss your booking. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Get Contact Info for All Departments. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Through check-in Through check-in is not available to standby passengers. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Please note that BA will not accept coupons for different airport pairs. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. The majority of our calls are managed by British contact centres. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Have you already booked? Please have your booking reference ready when you call. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. How do I arrange to carry extra or overweight baggage? Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. The majority of our calls are managed by British contact centres. Request duplicate receipts, proof of travel and other insurance documents It is not possible to pre-book special meals for rebate passengers. Looking for a particular British Airways employee's phone or email? The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. When should I check in? When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. How do I review and update my personal information? You should then proceed to a bag drop desk. 01, 02 and 03 numbers are included in allowances else geographic rate. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Refreshed every minute. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Telephone: +233 (302) 214 970. What ways can I check in? You'll need your staff number/user ID and a BSAFE password to log into this system. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade.
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