I'm not a professional user but they get a heavy workout every couple of months) - chainsaw has gone through thousands of logs, strimmer has done acres of grass and light brush. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. USDA Service Centers are designed to be a single location where customers can access the services provided by the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. Ego finally relented and referred me to their local service center. We'd love to hear all the details. The ego is lightweight and quiet yes, but thats where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Find Local Service Center. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. Welcome to RYOBI's Service Center locator, we're happy to assist you. I've also had problems with EGO. The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. 800-348-5004 (305) 392-2525 $16.99. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. I am on my 8th phone call (each with a huge wait) with a rep to replace , Talk with other EGO owners, find answers, and share your tips. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment POPULAR SEARCHES Chainsaws PB9010-T X-Series US Alabama Arkansas Arizona California Colorado Connecticut Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana (877) 986-7783 (800) 448-9282 All rights reserved. Find Local Service Center. Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Ugh; better than nothing I guess. 23. Find Local Service Center Don't wait any longer. Find Local Service Center How to find echo repair center near me Open Google Maps on your computer or APP, just type an address or name of a place . Time to go back and do some homework. 217-735-1590 Select product category from the above options. Categories; List of Cities; SIC Code (Industry) Business Documents; . 800-950-4458 Click here to check your account. The echo repair center locations can help with all your needs. Same problems with these units are still occurring as of Feb/2023, What a beauty. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Press J to jump to the feed. Find Local Service Center I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it. 1-800-364-7938 Find Local Service Center All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I think an electrician might be able to service it for you. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). 1-877-466-5225 Find Local Service Center 1-800-652-2321 1-800-223-5168 Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 800-345-6007 (800) 387-6018 (800) 633-1501 1-888-332-6419 (877) 986-7783 Find Local Service Center Find Local Service Center With more data and better control, you can optimize resources and routes, decreasing idle time for your drivers, improving wait times for your customers, and creating efficiencies for your business. Find Local Service Center They were a bit pricey retail ($5-600) so I thought I'd save by getting one second hand, an EGO LM2000, for about half that price. We have been told it has been fixed and that the service provider took it back to Lowes. They could not even provide a rough estimate. I am not exaggerating when I say I have a near 1:1 sale to repair average. We see that youre on the North America site but appear to be outside the U.S. and Canada. The Home Depot Service Center Alabama Birmingham Huntsville Mobile Montgomery The Home Depot Service Center Alaska Anchorage Fairbanks Juneau Ketchikan Kodiak The Home Depot Service Center Arizona Flagstaff Phoenix Tucson Yuma Step #4: Clean The Fuel Bowl and Nut. Not a way to run a company. Online help is always available from our community of EGO users. I have their trimmer and blower and I really like them. BP-15 3M Battery Pack Rebuilding 3M Breathe Easy Turbo PAPR, New Segway NCG2004-N battery vs original Segway 20967-00001 battery, Trilithic 0090041000 Replacement Batteries, 2-05450A Snap-On Solus Edge / Ethos Edge Battery Rebuild Service, Lithium Battery Rebuilds For SEGWAY Batteries, Standard Horizon CNB350 Battery Rebuild Service, Fluke BP1735 Biomedical Replacement Battery (New Product), Lithium Battery Shipping Changes For Air Shipments, Battery Reconditioner For SEGWAY Lithium Batteries, Free Shipping On Orders Over $200 Details. Even when its on its last legs, i can still get a cut in. Share Ideas Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. 800-864-1649 Find Local Service Center Check out snow-clearing tools with top-rated performance and the power of gas. 3+ day shipping. (800) 411-0150 After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. Phone number was not in service, and apparently out of business. $26.99. I have called 8 times and every time I am told it will go out the next week. After some back and forth they called EGO. I can appreciate the frustration but my sympathy is limited. I received a case number and then nothing. I also raised an online ticket but did not hear back. This is an Official United States Government System, which may be used only you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. Yeah I should probably note that not all electric lawnmowers have the serviceability problem. The wonderful world is all around you, waiting for you to discover. Count on accurate, real-time location information. The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. Drivers can rely on the Google Maps experience theyre used to, including intuitive turn-by-turn navigation, route overviews, lane level guidance, and voice support. Please call before visiting a service center. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. Not to mention you cant swap out accessories on it, so the only thing it can be is a dedicated string trimmer. This Ego Power Plus mower's touch-drive technology makes it easy to operate without exerting a lot of force. Quality gas equipment is designed to be easily repaired. Press question mark to learn the rest of the keyboard shortcuts. This was mid-July 2022. and I am still waiting for the battery they promised to replace. Be the first to know about new products and innovations. Find Help. We see that youre on the North America site but appear to be outside the U.S. and Canada. Be the first to know about new products, innovations, and offers. Be the first to know about new products, innovations, and offers. Check them out here! There is no way to get a timeline of any kind. Fast forward through dozens of calls to Ego customer service (I know them all, and they know me as well) to the first week of March 2023 and we still don't have our mower back. I can appreciate the frustration but my sympathy is limited. STIHL doubles the warranty if you are a residential user, register the unit at the time of sale with the store (use the touchscreen if they have one), and buy some motomix or STIHL two-cycle oil. The CS1804 chainsaw is top rated and worked well - when it worked. the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. Sign up to hear about new Commercial Series tools and innovations. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. 3+ day shipping. Looking for more information? Help a new couple find the perfect home in your real estate app. Paul is honest, knowledgeable, and friendly. This web site will provide the address of a USDA Service Center and other Agency offices serving your area along with information . (800) 854-2315 (800) 633-1501 Asked me if those are the "green ones"? Find an E-Z-GO golf cart dealer near you. Repair Center - Google Store Get your Pixel repaired Tell us which Pixel you have and what's wrong with it so we can tell you about your repair options. for pricing and availability. Find a new blade, spring, washer, or other part for your EGO tool. Empower your customers with accurate, up-to-date information. It's all in Google Maps: browse nearby restaurants, find one you like, check out the dining environment, and even make reservations. 1-800-223-5168 The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. Give Praise Love your EGO tool or a specific feature? My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. (800) 387-6018 They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. Find nearby echo repair center. JavaScript seems to be disabled in your browser. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. This company is truly a joke save your money, energy and time ! Consumer gas equiptment is becoming less repair freindly as well tho. Rebuild Service for an EGO BA5600Tbattery pack. Find Local Service Center Find Local Service Center For the second time, an EGO CS1600E chainsaw has failed within a year of purchase, despite fully charged battery. site will provide the address of a USDA Service Center and other Agency offices serving your area along with Weird every Home Depot in my area is an EGO repair center. Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. (800) 345-6007 $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Find Local Service Center BBB reports on known marketplace practices. For the best experience on our site, be sure to turn on Javascript in your browser. Find My Store. 877-346-4814. I finally found one HD the next county over that is one and said theyd evaluate it, but they need to ship it to Phoenix to do so. The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others. Find the best contact information: Ego Lawn Mower Service Centers. The only time I had an issue with my EGO and "overload" was near the end of the warranty when the battery started to go. What would you like to do? Click here 1-855-EGO-5656 (1-855-346-5656) for support. Torn between two businesses? 1-800-652-2321 It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. My point is, that if these companies were truly trying to be "green", they would create easily serviceable products and available replacement parts. We employ both AI and big data in proofreading the collected information. Best Lawn Mower Repairs Near Me - March 2023: Find Nearby Lawn Mower Repairs Reviews - Yelp Near Me Lawn Mower Repairs Most Recent Reviews Paul's Mobile Mower Service 1 Farm Equipment Repair Marc Z. said "I could not be more pleased. They will simply refer you to the manufacturer for technical support or to a local service center, like taking your car to the dealer for warranty work. EGO is a registered trademark. 1-855-EGO-5656 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. Companies can ask for reviews via automatic invitations. Has anyone successfully ordered replacement parts for an EGO tool? Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) Find Local Service Center If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. I did the Greenworx battery mower and really liked it. As a matter of policy, BBB does not endorse any product, service or business. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. (800) 633-1501 Patented battery technology delivers gas power and performance plus longer run times. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Bill's Lawnmower & Small Engine Repair. I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? Stihl warranty is 90 days for commercial use and 1 year for home and only applies to the original owner--if this mower had a Stihl badge on it you'd still be in the same boat. 10:00am - 6:00pm EST (Saturday and Sunday). Zero follow through or contact afterwards. Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working. 24. For the best experience on our site, be sure to turn on Javascript in your browser. Here are 8 tips for writing great reviews. This is unfortunate. Home. JavaScript seems to be disabled in your browser. Find Local Service Center Find Local Service Center , See Also: Tech Support Preview / Show details, Ego Lawn Mower EGO Power+ mowers are powered by an advanced lithium battery with a unique shape and stay-cool technology that provides power for longer. 8:30am - , See Also: Customer Service Preview / Show details. As a newer brand, they are screwing their reputation, which is so important for new business, but also leaving money on the table because if anyone has to replace a 3 or 4 year old snow blower because it can't be serviced, they sure as shit won't be buying that brand again. This company is truly a joke save your money, energy and time ! Batteries are garbage. 7834 W 11th St. Tracy, CA 95304. When drivers are able to stay in your app as they navigate to a destination, you can send them alerts and notifications, add trips on the fly, and get a better overall look at their navigation behavior. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. A pity, because the relief from petrol fumes and noise was so enjoyable. (866) 788-7394 EGO sent me to a warranty repair facility in Orlando (1 hour from my home). The concept for the equipment is great but poorly executed for real world application. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) Give Praise. I am at a point where if I don't get any progress immediately, that I will have our attorney get involved. EGO attempted to set them up as a service site while I'm standing there. Check out our library of quick how-to videos. This web MTO Battery is not affiliated nor endorsed by EGO. The ego is lightweight and quiet yes, but that's where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Lawn care guides, pictures, and discussions. These issues have been occurring since the start of ego and I have yet to see improvement. My Account; My Tools; Orders; Community; Customer Service; Logout; My Account . USDA Service Centers are designed to be a single location where customers can access the services provided by Update: Ego has started to produce updated 21 SP models that have an updated self propel unit that matches that found in their dual battery (premium) mowers. 1-888-332-6419 All still working fine, more than enough power, never had any issues with maintenance. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. I've been looking to replace a part of a string trimmer that just over a year old. Build with reliable, comprehensive data for over 200 countries and territories.