He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! Error codes tabled below could be different from ebike motion error codes. We've received plenty of questions regarding app setup and features. Current supplied by the Battery Pack is too high. But why did she turn to an e-bike? The assistance will still work but only for approximately 50 miles. Also the PAS wont kick in on level 4 or 5 Reddit and its partners use cookies and similar technologies to provide you with a better experience. Right: Handlebar-mounted Trio control unit. Discharge the battery and then recharge it. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Its a tendency practiced by many riders. Ive luckily have not had any issues. startxref One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. People who use electric bikes often get some error codes on the display. Yes, our e-bikes are pedal-assisted and require rider input at all times. Kel Walker, Hi Alvin, I am assisting my 10th grade grandson with a project he has at school. Connect the charger to your computer using the micro-USB port. Battery Pack sensor damaged. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. Error in the communication with the Battery Pack. Turn compatible lights on/off (if fitted). Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) If the problem persists, contact your eBike dealer. Reduce power demand and restart the bike. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Continue charging. Here is the issue: after the ride I review my activity but I don't see any error message. 0000003817 00000 n Please check the battery Pack connector. False battery polarization. Can anyone help me please Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. This can be saved post-ride in the app and uploaded to Strava. If the system locks, please restart the eBike System. At times this error can be linked to the internal controller or the motor. Same issue, got a new cannondale treadwell and after first charge got the pink lights. He rode the bike a short distance and soon got an 07 message. This video goes over how to use the controller to get the most out of the bike. Current sensor damaged. If the error persists, disconnect the accessory. I know exactly what the problem is and, more importantly, the fix. That voltage should match your battery. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Once the start-up procedure finishes a single solid colour will be displayed. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago 0000011073 00000 n Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Have you tried the recommendation of charging it for a while? It wont function correctly, indicated by, The battery voltage is too high to run the bike. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. For the full list of error, always consider the manufacturers manual guide. The speed sensor should be screwed into the motor lead plug fully. Error in the communication with the Remote control. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Try to restart the engine. If you stop pedalling then the bike will also come to a stop. Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. If the problem persists, contact your eBike dealer. Check to find out if anything is blocking it or not. Click the owl icon to create an account if you don't have one already. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Check the motor and peddling sensor cables. The button itself is surrounded by an LED display that illuminates when the button is pressed. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. I am delighted with the machine super fit. Weighing in at just 3.5kg for the ENTIRE system. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. So, lets find out the common errors and their codes. Within this menu, there is also a very neat feature. If the error remains, try a new controller after unplugging the brakes. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. If the problem persists, contact your eBike dealer. Open the settings menu. Frame: Addict eRIDE Disc HMX. W Check your brakes first. Restart the eBike System. For any error, your electric bike will flash a light indicator or display an error code. Update files are available for remote repair, please contact CSG warranty. An incorrect battery used on the bike shows. Now the second bike had done the same thing after only one ride a few weeks ago. I wish this was something I could just do via the app! 130 0 obj <>stream Adam, Check charge point and charger. Good Evening, Battery blocked by a short circuit. In any case, here are a list of potential error codes. Tried to restart the system, couldn't even let me do that. Because generally, error codes indicated that there is something wrong with the bike. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. The temperature sensor of the controller has been damaged or disconnected. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Power supply problem in the HMI bus. Its the power supply error of the electric bike. Or did you get the firmware update? Email us today, and get a reply within 24 hours on weekdays! Please install the specific Battery Pack for your eBike System. Quick Neo SL 50 pts. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. How does the motor work? EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Literally, all you need for a pedal-assisted ride at your fingertips. This wrong tendency will lead the throttle abnormality to break or damage. Same as above but this time with the top tube mounted button. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Want to learn how to get the most out of your electric bike battery? Written by Alvin Holbrook, on March 03, 2021. No, the slimline battery is mounted within the downtube and is not easily accessible. With the app, you have a wealth of ride information at your fingertips. These include gradient, heart rate, and measured times amongst others. The bike obviously goes faster if in freemode but I cant get the right setting. Ebikemotion know about this issue and have issued a firmware update to solve it. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Yes, by default each motor map is set to 100%. Can you please help or put me in touch with someone? I took the bike to a local shop that promised they could work on the firmware. . It's a tendency practiced by many riders. Let it cool down before using the bike again. If the problem persists, contact your eBike dealer. How do you then select an assistance level? When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. do NOT contact me with unsolicited services or offers. Check the connection from the controller to the motor. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Power Output Failure in the lights line. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. 0000030299 00000 n Up top, weve highlighted via video how to use the bicycles major features. Letting you keep track of everything from charge status to training data and performance analysis. If I could do it on a network switch running internet traffic I can do it on an electric bike. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. What sort of range can I expect from the bike? This issue leads to wear and tear. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. If so, ensure the switch is on. Charge system for 3 hours until error disappers. Here is the issue: after the ride I review my activity but I don't see any error message. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. With a computer, you can reboot it. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. 2. Stop charging and protect bicycle from wet and cold until temperture of cells increases. Change the state of the Demo Mode to Activated mode. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. It occurs when there is a connection problem between the internal controller and the display. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Is the motor restricted to 15mph here in the US? Its a bitter truth that these useful electric bikes come with such error issues. I got the issue yet again after a few months. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. It is important to note that electric bike error codes may vary with different manufacturers. It appears when the throttle is loose and cannot return to the initial position. Check cables and connect charger. We showed the basic electric bike error codes, which can help you to get the exact issue. Check point is in good condition. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. Can I ride faster than 15mph? Fatal Error. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Bikes ready for 48-hr dispatch. Our aim was to create the lightest range of electric bikes in the world. Check the cable; try unplugging and replugging. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. This wrong tendency will lead the throttle abnormality to break or damage. Error code 10 indicates that hall sensor connector is not connected properly. If you do not get any power to the display then you should start with the battery as well as all the connectors. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Also, with the help of the eBike app, you can see the details errors. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. There are a few things to look over here. It worked fine in the 'good' bike which is good news. (801) 364-0344 As Jaxx says, the ebikemotion app can be a bit buggy. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. Contact us for further assistance. Treadwell Neo How To Videos 25 pts. Every error code outlines different issues with the bike. Bosch HMI & Drive Unit Manual. Have you any clue what a 68h code might be? High voltage or incorrect battery use on the bike shows electric bike error code 7. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. You can find more detailed information about the companion app in our separate MAHLE app blog. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. Getting error codes are something that no rider wants to see. 0000004799 00000 n However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. If the problem persists, contact your eBike dealer. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. If the problem persists contact your eBike dealer. Belts can slip when there is too much friction or if the belt is over-tightened. 0000003701 00000 n I used it all year without issue and then sometime during the winter months of feb until now it stopped working. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Ranjit. Find out here. If the problem persists, contact your eBike dealer. In this article, we dig deeper into this and see how to fix electric bike error codes. I am trying to understand the relationship between Cycling Modes and Assistance levels. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Therefore the throttle will have the same speed level/grade limit set on the PAS. Is this a faulty control box by chance. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. At that point turn off the RE. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. A local Orbea service centre to me updated the firmware, job done. Check sensor speed. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. Why not take on the Five Ferries Island Hopping Challenge like Jane. I have a new hub kit and the first time l switched the display on it threw up an 8h code. 6YVL. When connected to the bike it charges the main battery when assistance is not being provided. Bosch Performance Line 25kph Drive Unit Manual. There is also a Custom mode, but Im ignoring that for now. Communication error issues can cause while there is an error between the controller and display. If this doesnt work, the speed sensor could be broken and needs replacement. xref How do I charge the battery? Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. There is any number of factors that can affect what range an e-bike can reach. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. And Error code 07 does not always indicate a hub motor problem. An optional range extender is also available which can be charged away from the bike. Check your battery voltage. Check for silicone interference, corrosion damage, or loose or damaged cables. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. There are 3 levels of power assistance for you to choose from. But you should be able to fix common and minor faults in no time by following the guides above. This thing prevents the battery from working effectively. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Make sure your ebike is powering on and your display panel lights up. Learn more at Call2Recycle. Allow the battery to heat up slowly in a warm place. If error code remains, test with new motor core and controller error. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. So for any one running into this problem I might have fixed the issue. 0000002237 00000 n Download the Ebikemotion app, available on the Apple App Store or Google Play Store. you have Bluetooth enabled on your phone. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. Simply plug the bike into a household socket using the supplied charger and cable. 0000000776 00000 n Each offers a set amount of torque as a percentage of the total amount per level. Bikes ready for 48-hr dispatch. Bosch Intuvia Owner's Manual. Basically, he is a businessman and research writer. Set to 100% on each level as a base. Switch your electric bike off and wait for 10 seconds. Throttle damaged or out of operation specifications. You could lower the amount of assistance offered slightly. Restart the eBike System. 0000002715 00000 n Can you please explain if I am missing something here? The 250W motor has a 40 Nm maximum torque output. The three power assistance levels are pre-set to offer you a set amount of power at each level. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. %PDF-1.5 % Contact your eBike dealer. Thus, this article will show you the electric bike error codes in detail. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV No word from dealer so far. Replacing the controller may solve the issue. Apple watches can be connected and will show ride data, but NOT heart rate. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Clicking on the stopwatch icon opens up the activities section of the app. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. First of all make sure that your battery is fully charged and has enough voltage. If the problem persists, contact your eBike dealer. The best practice is to use the manufacturer-recommended battery. Common ebike errors may include: 1. The optional range extender is supplied with its own bottle cage-style bracket. Usually, errors occur when the sensor becomes unable to calibrate correctly.
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