If you have any additional ideas you would like to share, please stop by and chat with a senior member of the HR or Leadership teams. Company prefers to train and promote internally, career paths available. Good people, good location, good benefits, Thank you for your candid review of your experience with Sales at United Road. All nursing rooms can be accessed 24/7 via a phone call. United Airlines - Airline Tickets, Travel Deals and Flights If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS . Once you get on the road by yourself, thats how it is you by yourself. Valuing teamwork and communication are two of our core values; we welcome constructive criticism and take it seriously. Passengers connecting with other airlines need to proceed to their connecting airlines check-in counter directly above the North Terminal's international arrivals hall. We'd love to have the opportunity to turn your review into five stars! They dont have a real training program. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. 2215 Newlins Mill Road Easton, PA 18045 Toll Free: (800) 423-8296. Coming soon! If you would like to discuss your personal experience in-depth, please reach out to us at HR@unitedroad.com, -Commission is a LIE, tell you 35k comm, try less than $500. Download Foursquare for your smart phone and start exploring the world around you! Decent paying freight, great freight lanes. United Road is looking to hire technicians, diesel mechanics, and fabricators. United Auto Logistics. Native Hawaiian or Other Pacific Islander. The Detroit Metro Airport hastwo airport terminals: the North Terminal and the McNamara Terminal. But, we're not done yet. We check and then double check equipment before departure. At TruckingTruth we'll help you decide if trucking is right for you and help you get your career off to a great start. It doesnt just happen. Express Tram stations can be found at three locations: Gate Central Link, Gate A66, and Gate A18. While we strive for our drivers to feel and hear our appreciation and "thank you" each day - it does sometimes get lost, so thank you for that feedback. We do have a new (and very popular) driver tenure award on each anniversary with our AwardCo program and Driver Appreciation Week, which is mid-September annually. Communication is lacking. Thanks for your candid review of your experience with United Road. We'll help you make the right choices and prepare for a great start to your trucking career. All security checkpoints provide access to the concourses and airplane gates. Check out the DTW Gate map before you get to the airport. A26 through A39, A40 through A87. United Road has the following home time options available: Did you know you can fill out one quick form here on TruckingTruth and apply to several companies at once for paid CDL training? Copyright 2022 United Airlines, Inc. All rights reserved. Even though your time at United Road has ended, we wish you the best of luck with your future endeavors and appreciate your multiple years of service to United Road. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. Excellent training program that includes industry training and proprietary software and processes. This rating has decreased by -14% over the last 12 months. And the dispatching dont make no sense! If you would like to share any additional information with our HR team about your experience at United Road, please reach out to them at HR@unitedroad.com. Car haul is a skilled trade (if not an art) that requires quality training, often times for several weeks. There is no obligation whatsoever. There is a Lufthansa Club inside the North Terminal at gate D8. United Road is a vehicle logistics provider orchestrating vehicle transport and car delivery services of over 1.8 million vehicles per year. This link is to an external site that may or may not meet accessibility guidelines. Post author: Post published: December 10, 2022 Post category: private label sprinkle manufacturers Post comments: is nessebar worth visiting is nessebar worth visiting Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Seriously! United Road Corporate Headquarters 10701 Middlebelt Road Romulus, MI 48174 Phone: 734-947-7900 Website: United Road Getting Hired At United Road United Road Minimum Hiring Qualifications Qualifications for Drivers: Class A CDL 6 months OTR experience (prefer 1-3 years) No more than 2 moving violations in the previous 3 years Copyright 2021 United Airlines, Inc.All rights reserved. United and United Express flights. The reality is they going put with a driver doing his normal work. Security Checkpoints According to anonymously submitted Glassdoor reviews, United Road Services employees rate their compensation and benefits as 3.7 out of 5. Locations; PBE News oogie boogie squishmallow 12 inch. Where I'm based out of anyway (west coast). Download the United app to find the most up-to-date, interactive airport maps. The McNamara Terminal at Detroit Airport has three concourses: Concourse A, B, and C. This terminal is served by AeroMexico, AirFrance, and Delta. Indicates an external site that may or may not meet accessibility guidelines. united road terminal brunswick photos , united road terminal brunswick location , united road terminal brunswick address . 81% of employees would recommend working at United Road Services to a friend and 68% have a positive outlook for the business. In our case, we pay % to allow the driver to enjoy higher compensation when price increases happen. Change is difficult and unfortunately, not everyone will be successful in a time of transition. United Road Services has an overall rating of 3.7 out of 5, based on over 169 reviews left anonymously by employees. Learn more and apply here: TruckingTruth was founded by Brett Aquila (that's me! Hearing that you felt a "lack of empathy" and like "just a number" while you were with United Road is disappointing. 81% of employees would recommend working at United Road Services to a friend and 68% have a positive outlook for the business. With the existing URaStar program, driver and technician appreciation week, and our new recognition program through AwardCo, we hope that employees feel more supported and recognized than ever. Beautiful industrial style corporate office space in Plymouth with all natural light, open floor plan and several kitchens available for staff to use/buy food. We take extreme care when loading your cargo into our transporters. There are many options for shopping and dining around the DTW airport. All nursing rooms can be accessed 24/7 via a phone call. For kids there is a play area at four locations: gate C4, B20, A8, and A18. The commission structure is constantly changing, so if I have a good month, my goals will go up, making it harder to hit commission the next month. To get better oriented, see the Detroit Airport Map - McNamara Terminal. Given the number of years you dedicated to working for United Road, its regretful that you have an unfavorable view of the company and the sales department. No hay comentarios. United, Air Canada, Boutique Air, Copa Airlines, Edelweiss Air and Lufthansa flights. Company trucks arent very well taken care of and break down frequently. There are also two foreign exchange stations: one at the gate for baggage claim with opening hours of 6am - 10pm and the other at Gate D10 with the same opening hours. We strive to live up to our valuable core values of people & relationships and communication. Passengers arriving on an international flight operated by Lufthansa, Spirit Airlines or Royal Jordanian Airlines: proceed to your connecting airlines check-in counter to recheck bags. The security checkpoints at the DTW airport are monitored by the Federal TSA - Transportation Security Administration. Current supervisor was a top gold employee prior to being a manager of United road. We heard you and others regarding recognition. If you have any additional thoughts to share, please contact a senior member of leadership or human resources. Learn about our joint venture and interline partnerships. Ticketing/check-in. Collaborative environment, voices of every employee are heard. We welcome your feedback! Yes, in Concourse A2. United Road operates all 48 contiguous states. United Road Services Inc insights Based on 124 survey responses What people like Time and location flexibility Areas for improvement Sense of belonging Fair pay for job Trust in colleagues Great place to work and grow Director (Current Employee) - Plymouth, MI - October 11, 2022 Getwell Road United Methodist Church. The onsite kenneling facility measures 850 square feet and services all PetSafe animals. 2023 Red Cirrus, LLC. Infographic; United Road Terminal Locations; Corlett Express Trucking; Bibby . View container compatibility with our aircraft. Strategically located throughout the United States, our terminals provide access to our drivers, equipment and local recruiting, along with local employment opportunities. Locate addresses, hours of operation, products serviced and specialized features at our facilities worldwide. Contact our team, file a claim, access online billing tools, and resolve shipment issues. We agree, we have the best people in the industry working for United Road and we always strive to offer our drivers great rates and great lanes. Gates. 81% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, United Road Services employees rate their compensation and benefits as 3.7 out of 5. Download the United app to find the most up-to-date, interactive airport maps. United Road does not offer tuition reimbursement. ), a 15 year truck driving veteran, in January 2007. December 12th, 2022 . We agree, being a United Road car hauler does allow for great earnings and a good amount of physical activity which is good for the body and the mind! See cargo specifications and capacity for our fleet. 2022Copyright United Road Services.All Rights Reserved. To get better oriented, see the Detroit Airport Map - North Terminal. There is a Lufthansa Club inside the terminal at gate D8. Generous company with full benefits and vacation effective 1st day on the job. United Road does not allow anyone to ride along. 6 months OTR experience (prefer 1-3 years), No more than 2 moving violations in the previous 3 years, Experienced drivers can earn an average of $63,000 annually, Medical (BC/BS), prescription, and dental coverage, Email Updates When New Articles Are Posted. Old equipment, maintenance is extremely slow, dangerous as all get out, pay is not as great as it should be given what it is we do and the risks we take. They are not authored by Glassdoor. First 2 weeks just watching week 3-4 you start loading week 5 the actual let you drive. If you have additional feedback you would like to share, please give a senior member of our HR or Leadership team a call or email us at HR@unitedroad.com. -Operations is a disaster and does not care, things are always screwed up and your job is to clean up the mess The North Terminal has one concourse: Concourse D. This terminal is served by Air Canada, Alaska Airlines, American Airlines, Frontier, JetBlue, Lufthansa, Royal Jordanian, Southwest, Spirit, and United Airlines. Glassdoor has 169 United Road Services reviews submitted anonymously by United Road Services employees. Inside the McNamara Terminal there are four Delta Sky Clubs: two in Concourse A, one in Consourse B, and the fourth near the entrance. Opportunity to work from home. Customs and Payments Customs Payment Methods Industry leader, innovates with changing markets and customer demands - keeps things fresh. All rights reserved. The stop is near the center of the concourse. 81% of United Road Services employees would recommend working there to a friend based on Glassdoor reviews. Becoming A Truck Driver is a dream we've all pondered at some point in our lives. View the TSA pre-screening program page to learn more about the program and view a list of other participating airports. Find the best deals from Washington, D.C. to 200+ destinations within the United States and an additional 100 worldwide. United Road Services has an overall rating of 3.7 out of 5, based on over 169 reviews left anonymously by employees. Thanks for the amazing and detailed 5-star-review! , asset based employer, stable employment. Vous tes ici : breaking news cass county mi; bp trading and shipping development program salary; united road terminal locations . Locations We have boots on the ground in communities all over and terminals spanning the breadth of the country, all well positioned to continue meeting the demands of all of our customers. Expedited service for priority shipments. All nursing rooms can be accessed 24/7 via a phone call. 275 State St Chicago Heights IL 60411 (708) 757-4237. The kindest support and administrative staff you will ever work with. InfographicUnited Road +51 993 261 682. ventas@corizitec.com. Expert Delivery. Transportation and monitoring for high-value items. -youll work hard to gather business then theyll double your prices to your customer Find addresses, hours of operation, and product capabilities for our cargo facilities. View the electronic tracking and temperature-monitoring devices accepted on our mainline aircraft. After 15 years on the road I wanted to help people understand the trucking industry and everything that came with the career and lifestyle of an over the road trucker. We also appreciate your feedback on our company trucks. -Everyone will tell you its the worst company theyve ever worked for in sales minus a couple long timers Search and download schedules for all flight and truck routes. Home time, good amount of freedom, exercise, not stuck holding a steering wheel for 10hrs straight. Thanks for your generous and constructive review! United. We agree, our people are professional and work hard every day to support our team and our customers. Horrible management. New York/Newark Liberty International Airport (EWR) Download the United app to find the most up-to-date, interactive airport maps. [["State","Hiring"],["US-CO",1],["US-NE",1],["US-IA",1],["US-KS",1],["US-OK",1],["US-TX",1],["US-AR",1],["US-LA",1],["US-AL",1],["US-TN",1],["US-KY",1],["US-GA",1],["US-FL",1],["US-SC",1],["US-NC",1],["US-PA",1],["US-MD",1]], [["State","Hiring"],["US-AL",1],["US-AK",1],["US-AZ",1],["US-AR",1],["US-CA",1],["US-CO",1],["US-CT",1],["US-DE",1],["US-DC",1],["US-FL",1],["US-GA",1],["US-HI",1],["US-ID",1],["US-IL",1],["US-IN",1],["US-IA",1],["US-KS",1],["US-KY",1],["US-LA",1],["US-ME",1],["US-MD",1],["US-MA",1],["US-MI",1],["US-MN",1],["US-MS",1],["US-MO",1],["US-MT",1],["US-NE",1],["US-NV",1],["US-NH",1],["US-NJ",1],["US-NM",1],["US-NY",1],["US-NC",1],["US-ND",1],["US-OH",1],["US-OK",1],["US-OR",1],["US-PA",1],["US-RI",1],["US-SC",1],["US-SD",1],["US-TN",1],["US-TX",1],["US-UT",1],["US-VT",1],["US-VA",1],["US-WA",1],["US-WV",1],["US-WI",1],["US-WY",1]]. Need to talk to an agent? Kiosk check-in/customer service center Ticketing/check-in Baggage claim Animal relief area United Club location United Polaris lounge United Premier check-in Nursing room Terminal Locations for Werner Enterprises. We recognize that paying for additional stops beyond the origin pick up and final delivery common in the trucking industry. In the main terminal building, before the entrance to the concourse. Detroit Metro Airport Security Wait Times Page. The McNamara Terminal also has four nursing rooms at the following locations: Gate A63, A53, A25, and C2. Plus use our free tools to find new customers. It's great to hear that our trainers are doing well and that breakdowns are few! Specialized service for funeral shipments. This rating has decreased by -16% over the last 12 months. Supervisors are from out of the industry and knew nothing about what to do when customers had issues, When new employees needed guidance, they would make us figure it out on our own. Secured locations nationwide for temporary storage for vehicles Custom Solutions Unique logistics solutions designed specifically for you Unique Solutions. and the service offered was second to none. Find out more about, 81% of United Road Services employees would recommend working there to a friend, Get started with your Free Employer Profile, Managers don't really know what they are doing and can't really help, Horrible culture in the sales side of the business, Transformative Industry Leader - Room to Grow, What can I say about this company that hasnt been said about a porta potty. The Waggoners Trucking maintains more than 30 terminal locations throughout the United States, including one in Chicago Heights, Ill. Website Take me there. between employees, departments and locations result in frustration. Please feel free to drop by the HR office and/or speak to a senior member of the management team regarding any additional feedback you would like to provide. Dallas, TX. More. Shipments that require special handling such as flowers, perishables, hazardous materials, seafood, and COVID-19 vaccine materials. The trucks are old and break down at least once a week. Claim it now. Contact us with any questions! (909) 357-9010. There is a pet relief / service animal area and a kids area at gate D16. The McNamara Terminal also has four nursing rooms at the following locations: Gate A63, A53, A25, and C2. United, Air Canada, Boutique Air, Copa Airlines, Edelweiss Air and Lufthansa flights. Glassdoor takes many steps and precautions to ensure that all reviews, good or bad, are authentic. The hours and wait times estimates for each security checkpoint can be found on the Detroit Metro Airport Security Wait Times Page. The southern part of Orlando airport terminal Level 3 houses ticket counters /check-in facilities E, F, G, H, with elevator/ escalator access to common Food Court, dining and shopping options, currency exchange, and with access to security checkpoint and gates 30-59 and 70-99. Auto transport clients include all major global car manufacturers, vehicle re-marketers, financial institutions, car auctions, car dealers, retail single units and auto transport services for personally owned cars, trucks, and other vehicles. Houston George Bush Intercontinental Airport (IAH) Download the United app to find the most up-to-date, interactive airport maps. united road terminal locations panera lemon chicken orzo soup discontinued. Read employee reviews and ratings on Glassdoor to decide if United Road Services is right for you. 1444 Blairs Bridge Rd, Lithia Springs, GA 30122, USA, 2215 Newlins Mill Rd, Easton, PA 18045, USA, 8701 Peterbilt Ave, Dallas, TX 75241, USA, 9239 Brighton Rd, Henderson, CO 80640, USA, 10251 Calabash Ave, Fontana, CA 92335, USA, 13000 Gateway Blvd E, Clint, TX 79836, USA, 879 Northwest, Bell Rd, Lake City, FL 32055, USA, 4801 W Magnolia St, Phoenix, AZ 85043, USA, 4395 Laybourne Rd, Springfield, OH 45505, USA, 18673 Dix Toledo Rd, Brownstown Charter Twp, MI 48193, USA, 2800 S Service Rd, West Memphis, AR 72301, USA. According to reviews on Glassdoor, employees commonly mention the pros of working at United Road Services to be culture, coworkers, benefits and the cons to be senior leadership, career development, management. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. Overall, the terminal has 10 ATMs: 08 in Concourse A and 02 in Concourse CB There are also two foreign exchange stations: one at the gate for International Arrivals with opening hours of 6am - 10pm and the other at Gate Central Link with the same opening hours. united road terminal locations. Copyright 2021 United Airlines, Inc.All rights reserved. Team work, driver recognition, and appreciation is an important part of our culture. Book shipments and manage your bookings online. United States Illinois Chicago Heights United Road Services. Video resources including how-to guides and more. POI > United States > Transportation > Terminal Locations Search Free GPS POI Files - Interactive POI Database Terminal Locations Country: United States POI Category: Transportation in the United States Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Were a little short on data, but you can help. He knows nothing about the industry or even managing a team of employees. Our sales management team has been working hard in this tough environment to ensure the success of our team and service to our customers. (inverter, fridge etc etc) there's no place to put it without removing the passenger seat. Overall, the terminal has 05 ATMs, one each at the gate of the Ground Transportation Center, gate D6, D17, and D27, and the gate for baggage claim. No label was found using the key: Version_Enter, Open United's Instagram feed in a new tab, Open United's LinkedIn profile in a new tab, Gates A1 through A6, Gates A14 through A32, Gates B37 through B51, Gates B62 through B79. We are spending quality time and energy looking at meaningful ways to recognize our employees. Find out more about salaries and benefits at United Road Services. While we continue to add new trucks to our fleet each year, our nationwide network of maintenance shops works diligently to keep our equipment in safe operating condition. Passengers connecting to flights operated by Delta, Air France or AeroMexico should follow signs to 'Ground Transportation' for the free 'Terminal-Westin-Terminal' shuttle to the McNamara Terminal. C23 through C51. Were embracing the goal of becoming 100% green by reducing our greenhouse gas emissions 100% by 2050. View the TSA pre-screening program page to learn more about the program and view a list of other participating airports. Posted on 11 Oct 2021. Read rules for security, customs and more. . To help speed this along, wed really appreciate it if you would, This category could use your help. Wed welcome your feedback in that area as well, please let us know with a message to HR@unitedroad.com. More detailed information about each Terminal can be found below. Write a short note about what you liked, what to order, or other helpful advice for visitors. Find Related Places. Claim this business (708) 757-4237. . CTL 22.08M . -they are ridiculously overpriced, Thanks for taking the time to review us on Glassdoor. united road terminal locations. Terminal Locations. (909) 357-9010. Employees also rated United Road Services 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities. United Road terminal 229 Anchor Dr Brunswick, GA 31523 United States Get directions United States Georgia Glynn County Brunswick Is this your business? Thank you for your 4-star review! B7 through B95. Make sure your information is up to date. The leadership team is understanding and very helpful. Privacy Policy | Site Map | Terms of Use. United Club locations and United Polaris lounges Select a location Atlanta, GA, US (ATL) Austin, TX, US (AUS) Boston, MA, US (BOS) Chicago, IL, US (ORD) Cleveland, OH, US (CLE) Dallas/Fort Worth, TX, US (DFW) Denver, CO, US (DEN) Fort Lauderdale, FL, US (FLL) Guam, GU, US (GUM) Hong Kong (HKG) Honolulu, HI, US (HNL) Houston, TX, US (IAH) Communication is poor support even worse. Thanks for taking the time to post your review of United Road. The McNamara Terminal also has three nursing rooms at the following locations: Gate D18, D15, and D24. So you only get to load once or twice a day. There is a decent amount of control over how much money you can make. Terminal Locations in the United States - Transportation GPS POI Directory and POI Download Zone. The trucks are so small inside peterbilt 389 flat top (coffin sleeper) they don't provide any extra equipment i.e. Tuition reimbursement for recently graduated techs, Company provided uniforms and laundry service, Blue Cross Blue Shield medical, vision, & Rx with options for no deductibles or no premiums. The drivers drag out training cause they get paid extra. Some notable shops and restaurants include Andiamo, Brighton Collectibles, and Brooks Brothers at the McNamara Terminal, as well as Anita's Kitchen, Detroit Marketplace, and Atwater Brewery at the North Terminal. This rating has decreased by -14% over the last 12 months. Unmatched Service. You will speak with recruiters today. United Road Services. United Road is looking to hire technicians, diesel mechanics, and fabricators. Indicates an external site that may or may not meet accessibility guidelines. PROMOCIONES; WEBINARS; MISCELNEA. Use this tool to help you get between terminals. This link is to an external site that may or may not meet accessibility guidelines. United Road in Romulus, MI Browse Visit Contact Search inventory Make + Year + Price (USD) + 1998 4528 KY XL12 $60,000 USD More information 2007 97254/60760 Peterbilt 379 $60,000 USD More information 2019 90694 Western Star $190,000 USD 502,000 miles More information 1997 3643 Kentucky $60,000 USD More information Verify your email to use filters. The facility has 26 kennels for overnight usage, including six double runs. Experienced diesel techs and fabricators with at least oneyear of experience are eligible for a $5,000 Sign-On Bonus. Safe and comfortable transport for your pets. Low pay, dispatch could careless about you, Thanks for your candid review. Great pay, outstanding benefits, and industry leading technologies- Dont settle for less when you can have it all with United Road! View our latest operational bulletins and press releases. To get better oriented, see the Detroit Airport Map - McNamara Terminal. Washington Dulles International Airport (IAD) Download the United app to find the most up-to-date, interactive airport maps. Plus use our free tools to find new customers. A fenced in, 1,100 square foot area dedicated as a pet relief area or place for your pets to stretch their legs. Find the best deals from Denver to 200+ destinations within the United States and an additional 100 worldwide. Both terminals are connected by a shuttle bus, and accessible from I-94 (Exit 198) or I-275 (Exit 18). Frequently asked questions from carriers like you! For kids there is a play area at four locations: gate C4, B20, A8, and A18. Claim this business. View all 49 questions about United Road Services Inc Where are terminals located Asked February 9, 2018 2 answers Answered October 15, 2020 - Auto Hauler (Former Employee) - Marysville, OH Marysvile, OH Answered February 1, 2019 - Logistics Dispatcher (Current Employee) - Livonia, MI All over US Related questions: Kiosk check-in/customer service center Ticketing/check-in Baggage claim Immigration Animal relief area United Polaris lounge United Club SM location Nursing room Transfer shuttle, bus, monorail or train transport But at the united road, they make it easy to dive right in and start making sales. How to book online, prepare your air waybill and more. -I can absolutely promise you HR writes these positive reviews. Join the largest and most respected auto transport carrier in North America. Divisions include United Road, Vehicle Transport USA, car dealers, and private parties in North America, Autolog, Pilot Transport, and Alaska Vehicle Transport. We've all wondered if the adventure and challenges of life on the open road would suit us better than the ordinary day to day lives we've always known. There is a pet relief / service animal area inside Concourse A at gate A34. 14973 Slover Ave Fontana CA 92337. We know that pay and commission are critical, and we offer our valued sales professionals an outstanding earning potential. Yes, near gate B32 on the west side of the concourse. No label was found using the key: Version_Enter, Open United's Instagram feed in a new tab, Open United's LinkedIn profile in a new tab. Pros & Cons are excerpts from user reviews. Thank you for taking the time to share your great review on Glassdoor. and ability to work from many different locations. Size: 101.5m controlled room temperature storage is available, accommodating 6 PMCs or 18 LD3s. Be attentive to any directions from airport personnel or new signage at the airport facility, The lines at any of the airport security checkpoints may be adapted to the need of the hour, for example peak hours may required accommodation of a larger crowd, Print your boarding passes beforehand or use electronic boarding passes to save time, Get all information regarding baggage sizes, airline schedule, curbside pickup/drop off, or wheelchairs, prior to reaching the airport. On YouTube and their website they make you think you going to be in a class setting in a yard learning how to load and unload. If you have applied to the TSAs expedited pre-screening program and are flying on an itinerary wholly within the United States, please visit the TSA designated pre-screening checkpoint for security screening. Website. All charter flights operate out of North Terminal. Earn highly competitive hourly pay, receive industry-leading benefits, and boost your career with ongoing technical learning. -The company is absolutely going under 1,000 square foot security vault is available for UASecure freight. Flexible hours, self managed, professional attitude and people.